Junide AB & Juniid's privacy policy

This privacy policy explains how we collect and use your personal information as well as your rights and how you can enforce them.
Purpose of storing your personal data.
1. Place order
We use your information provided to:
Be able to deliver your order
Check the age at purchase
Manage payments
Handle complaints and warranty cases

For this purpose, we collect the following information about you:
Name
Age
Contact information (eg address, email and phone number)
Purchase information (eg which item has been ordered)

Legal basis:
Agreement. This collection of your personal data is required for us to fulfill our obligations under the purchase agreement.

2. Execute the company's legal obligations

We use your information provided to:
Be able to fulfill the company's legal obligations according to legal requirements, judgments or government decisions (eg the Accounting Act, or the rules on product liability and product safety, which may require the communication of information and information to customers about product alarms and product recalls, for example in a health or defective product).

For this purpose, we collect the following information about you:
Name
Age
Contact information (eg address, email and phone number)
Notice
Your possible correspondence
Possible errors / complaints

Legal basis:
Legal obligation. This collection of your personal data is required by law. We store your information for the time being.

3. Manage customer service matters

We use your information provided to:
Communicate and be able to answer any questions
Identify yourself as a customer
Investigate any complaints and support cases

For this purpose, we collect the following information about you:
Name
Contact information (eg address, email and phone number)
Your correspondence
Notice
Possible errors / complaints
Health data (eg allergic reactions and health conditions you tell us about)

Legal basis:
Justified interest. This is necessary to meet our and your interest in handling customer service matters. We store your information for the time being.

4. Conduct and manage participation in competitions and / or events.

We use your information provided to:
Communicate before and after participating in a competition or event
Check the age
Choose winners and pass on any winnings

For this purpose, we collect the following information about you:
Name
Age
Contact information (eg address, email and phone number)
Information submitted in competition entries
Information provided in event evaluations

What legal reason:
Legal obligation. This is necessary to meet our and your interest in managing your participation in competitions and / or events. We store your information for the time being.

5. Evaluate, develop and improve our services, products and systems for the customer collective as a whole.

We use your information provided to:
Customize services to be more user-friendly (e.g. change the user interface to simplify the flow of information or to highlight features commonly used by customers in our digital channels)
Develop documentation with a view to improving goods and logistics flows (eg by forecasting purchases, inventory and deliveries)
Develop the basis for developing and improving our range
Give our customers the opportunity to influence our range

For this purpose, we collect the following information about you:
Age
Address
Correspondence and feedback regarding our services and products
Purchase and user-generated data (e.g. click and visit history). Technical data on devices used and their settings (e.g., language setting, IP address, browser settings, time zone, operating system, screen resolution, and platform)

What legal reason:
Justified interest. The treatment is necessary to satisfy our and our customers' b to evaluate, develop and improve our services, products and systems. We store your information for the time being.

6. Manage your offers

We use your information provided to:
Offer discounts
Communicate product news
Analyze the data we collect for the purpose. We look for example on yours, age and communication channel and results from customer satisfaction or market surveys

For this purpose, we collect the following information about you:
Name
Age
Contact information (eg address, email and phone number)
Specified customer choices regarding products

What legal reason:
Consent. You need to make an active choice of this if you want to take advantage of our news and offers. By writing YES in the box regarding consent in our order form when you shop, you agree that we may store your information for this purpose. We store your information for the time being.

Retrieve personal data from third parties
In addition to the information you provide to us yourself, or which we collect from you based on your purchases and how you use our services, we may also collect personal data from someone else (so-called third party). We collect third party information on creditworthiness from credit rating agencies, banks or information companies.

Who can we share your personal information with?
Personal Data Assistants
We share your personal information with companies that are so-called. personal data assistants for us. A personal data assistant is a company that processes the information on our behalf and according to our instructions. We have personal data assistants who help us with:
Transport (logistics companies and freight forwarders).
Payment solutions (card-redeeming companies, banks and other payment service providers).
When your personal information is shared with personal data assistants, it only happens for purposes that are compatible with the purposes for which we have collected the information (for example, in order to fulfill our obligations under the purchase agreement. We have written agreements with all personal data assistants through which they guarantee the security for the personal data that is processed and undertakes to comply with our security requirements.

Independent parties responsible for personal data
We also share your personal data with certain companies that are independently responsible for personal data. The fact that the company is independently responsible for personal data means that it is not us who controls how the information provided to the company should be processed. Independent Personal Data Managers with whom we share your personal information are:
State authorities (police, tax authorities or other authorities) if we are obliged to do so by law or on suspicion of crime.
Companies that handle general goods transport (logistics companies and freight forwarders).
Companies that offer payment solutions (card-redeeming companies, banks and other payment service providers).
When your personal data is shared with a company that is independently responsible for personal data, it applies to the company's privacy policy and data handling.

Your rights
You can request your information at any time. Please note that if we receive a request for access, we may ask for additional information to ensure the efficient handling of your request and that the information is provided to the right person.
You can request that your personal data be corrected if the information is incorrect or supplementary information.
You can request that your personal data be deleted. Please note that we may have the right to deny your request if there are legal obligations that prevent us from immediately deleting certain personal information. These obligations come from accounting and tax legislation, banking and money laundering legislation, as well as consumer law legislation.
You have the right to request that our processing of your personal data be restricted. If you have objected to a balancing of legitimate interests that we have made as a legal basis for a cause, you may request limited processing during the time we need to check whether our legitimate interests outweigh your interests in having the information deleted.
You always have the right to avoid direct marketing and to object to all processing of personal data based on consent.


Updated 2018-05-19